Aug 2022 - Present

Student IT Assistant

Fairleigh Dickinson University

As an IT professional, I provided technical support to 1000+ students and staff, and five departments by resolving network, server, software, and hardware issues.

Networking

Software & hardware Troubleshooting

Server Infrastructure

Feb 2022 - Present

Student Ambassador

Fairleigh Dickinson University

Promoted the university's program, events, and opportunities to prospective students and provide support to the Recruitment & Marketing team in the area of social media marketing, video production, event planning, and campus tours.

Social Media Marketing

Event Planning

Adobe Premiere Pro

Graphic Design

Sep 2021 - Present

Student Receptionist

Fairleigh Dickinson University

As a student receptionist, I provide friendly and efficient customer service to students, staff, and visitors, assisting with inquiries, and maintaining a welcoming and organized front desk environment.

Customer Service

Microsoft Excel

File Management