Pichsophaneat Dy
EXPERIENCE
Aug 2022 - Present
Student IT Assistant
Fairleigh Dickinson University
As an IT professional, I provided technical support to 1000+ students and staff, and five departments by resolving network, server, software, and hardware issues.
Networking
Software & hardware Troubleshooting
Server Infrastructure
Feb 2022 - Present
Student Ambassador
Fairleigh Dickinson University
Promoted the university's program, events, and opportunities to prospective students and provide support to the Recruitment & Marketing team in the area of social media marketing, video production, event planning, and campus tours.
Social Media Marketing
Event Planning
Adobe Premiere Pro
Graphic Design
Sep 2021 - Present
Student Receptionist
Fairleigh Dickinson University
As a student receptionist, I provide friendly and efficient customer service to students, staff, and visitors, assisting with inquiries, and maintaining a welcoming and organized front desk environment.
Customer Service
Microsoft Excel
File Management